This policy explains how [COMPANY LEGAL NAME], registered at [REGISTERED ADDRESS] ("SlotCore", "we"), collects and uses personal data when you visit the SlotCore website, submit a lead or demo form, or contact us through email or Telegram. We are the data controller for this processing. Contact us at [CONTACT EMAIL].
SlotCore is a business-to-business platform. We do not operate gambling sites, we do not hold player accounts and we do not process end-player data through this website.
1. Data we collect
Lead, proposal and demo forms. Name, work email, company, preferred messenger and handle or number, the product you are interested in, your message, the page you submitted from, your site language, and any campaign tags (utm_source, utm_medium, utm_campaign) present in the URL. A hidden anti-spam field is also checked; it holds no data for genuine users.
Email and Telegram. If you write to us by email or through Telegram, we process your address or Telegram username, display name, the content of the conversation and any attachments. Telegram is operated by a third party under its own privacy policy; messages sent through it are also stored on Telegram's servers.
Website usage. Server logs record IP address, user agent, requested pages and timestamps for security and troubleshooting. Analytics cookies, where you have accepted them, record aggregated page views and interactions. See the Cookie Policy.
Business contacts. Contract, billing and support contacts at operator and studio partners: names, roles, work contact details and correspondence.
2. Why we process it and on what basis
- To answer your enquiry and prepare a proposal, sandbox access or demo — steps taken at your request before entering a contract (GDPR Art. 6(1)(b)) or, where you act for a company, our legitimate interest in responding to business enquiries (Art. 6(1)(f)).
- To manage partner relationships, including onboarding, support and billing — performance of a contract and legitimate interests.
- To send relevant product information to business contacts who have enquired or partnered with us — legitimate interest in B2B marketing; you can opt out at any time.
- To operate, secure and improve the website — legitimate interests. Analytics cookies are set only with your consent (Art. 6(1)(a)).
- To comply with legal obligations, including accounting, anti-fraud and regulatory requests.
3. Who we share data with
We share personal data only with processors who act on our instructions under written agreements: hosting and content delivery, the CMS and database provider, email delivery, CRM and lead-routing tools, messaging notification services, analytics providers, and professional advisers. Where a partner introduces you to us, we may confirm to that partner that we have received your enquiry. We do not sell personal data.
4. International transfers
Our providers may process data outside your country, including outside the EEA and UK. Where that happens we rely on adequacy decisions, the European Commission's Standard Contractual Clauses or equivalent safeguards, and we apply supplementary measures where needed.
5. Retention
- Lead and demo enquiries: up to [24] months after the last contact, unless a contract follows.
- Partner contract records: the term of the agreement plus the period required by accounting and tax law in [JURISDICTION].
- Server logs: up to [90] days.
- Analytics data: per the periods in the Cookie Policy.
We delete or anonymise data when it is no longer needed for these purposes.
6. Your rights
Depending on your location you may have the right to access, rectify, erase or restrict the processing of your personal data, to object to processing based on legitimate interests, to data portability, and to withdraw consent at any time without affecting prior processing. To exercise these rights, email [CONTACT EMAIL]. We may ask for information to verify your identity. You also have the right to complain to a supervisory authority; in the EEA that is the authority in your country of residence or workplace.
7. Security
We use encryption in transit, access controls, role-based permissions in our CMS, and logging to protect personal data. No system is completely secure; if we become aware of a breach affecting your data we will notify you and the relevant authority where the law requires it.
8. Age
The website and our services are intended for professionals aged 18 or over. We do not knowingly collect data from minors. If you believe a minor has provided data to us, contact us and we will delete it.
9. Automated decisions
We do not make decisions with legal or similarly significant effects on you based solely on automated processing.
10. Changes
We may update this policy from time to time. The date at the top shows the latest version. Material changes will be highlighted on this page.
11. Contact
[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email: [CONTACT EMAIL]. If we have appointed a data protection officer or EU/UK representative, their details will be listed here: [DPO / REPRESENTATIVE DETAILS].